Basic Information

Reference Number: IMTS045/2022-23

Project Type: Software maintenance

Owner Organization: Austrian Competition and Consumer Commission

Details

Location: Austria

ATM Type: Request for Tender

Dates

Publication: 18.10.2023

Closing Date: 18.04.2024

Contact Information

[email protected]

Description

The ACCC’s Requirements for the Services are set out in Schedule 1 (Statement of Requirement) of this RFT.  The ACCC seeks to engage a seller with the experience, and capacity to provide iManage support services and some licencing for iManage and associated tools (collectively, the ‘Services’)

The Services include:

i. training services;

ii. transition-in services;

iii. transition-out services;

iv. maintenance of the on premises iManage instance to a recent version;

v. provision of support for buyer’s internal App Support and information management teams;

vi. provision of a bulk import and export tool;

vii. provision of a tool to interface with external systems and create workspaces;

viii. provision of a content crawler to convert image based files to text-searchable PDFs and assess documents for bulk processing;

ix. provision of iManage related licencing;

x. working with existing Managed IT Supplier; and

xi. possible further integration

iManage is the ACCC’s information and records management system.

iManage is an approved repository for our information assets, specifically documents and emails. iManage is designed to support the information lifecycle from creation through to archival or destruction.